Episode 3: "Your Gratitude Matters: What Gives Caregivers Courage on the Front Lines of COVID19"
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The COVID-19 crisis has driven our culture apart in many ways, from economic breakdown to social distancing. Some of us are isolated at home, with our families 24/7 for the first time ever, the internet being our only tether to the wider world. And some of us- especially hospital staff - are right in the trenches of this battle fighting on the front lines, quarantined from our families for their protection. Two completely different worlds in one.
In this episode, we will bring those worlds together, by bringing caregivers on the front lines of COVID-19 into your home to hear the stories of how the power of the heart- and your gratitude- gives them the courage to keep fighting for people's lives and honor people's sacred deaths, at the risk of their own.

----IMPORTANT LINKS FOR THIS EPISODE----

HeartMath Healthcare Site: https://www.heartmath.com/lp/heartmath-for-healthcare/
For Counseling and Support please write to Robert Browning and Seva Carr at [email protected].

Sheva Carr's Fundraising Foundation page for PPE Gear: www.WeProvidePPE.orG

--IMPORTANT VIDEOS FOR HEALTHWORKERS---

SELF CARE / REGENERATION AND RECOVERY :
Self-Care for Caregivers
https://www.youtube.com/watch?v=Rr2ebB4Rn08

Preventing and Healing Compassion Fatigue, Burnout and Exhaustion
https://www.youtube.com/watch?v=KaNffOakFos

Home is Where the Heart Is: How to Rest, Recover and Regenerate During a Crisis
https://www.youtube.com/watch?v=xS9_blRmBGM

Self Regulating Hypertension as a Comorbidity of COVID19
https://www.youtube.com/watch?v=TKPANxZmlzA

OPTIONAL FUNCTION DURING A CRISIS:
Managing Stress in a Chaotic and Uncertain Environment
https://www.youtube.com/watch?v=fSW3sF7RQ0Y

Bringing CALM and EASE to a Volatile and Chaotic Environment
https://www.youtube.com/watch?v=OMIllf1FRkE

Transforming Worst Case Scenario Worry
https://www.youtube.com/watch?v=uBCol-UGBrg

Handling the Stress of Change
https://www.youtube.com/watch?v=h75QfAdTgmg

RELATIONSHIPS/TEAMING:
Teaming and Communication in a Crisis
https://www.youtube.com/watch?v=sElYO77lSdI&t=2s

KAISER PERMANENTE CREATED VIDEOS (Can recreate Universally if needed):
Inner Hygiene for Outer Handwashing (Kaiser)
https://www.youtube.com/watch?v=HNbZKaD3XEM&t=42s

Caring for Ourselves and Each Other During the Coronavirus Pandemic (Kaiser)
https://www.youtube.com/watch?v=fUt1hYaKq-w&t=19s

Handle Stress and Boost Your Immunity During This Pandemic (Kaiser)
https://www.youtube.com/watch?v=jTW5_xsSfQ4

Helping Kids Find a Sense of Self Control in Events Out of Their Control- Like COVID
https://www.youtube.com/watch?v=PJZFPIilfOc

Caring for Kids During COVID19
https://www.youtube.com/watch?v=qpbYnBr6OdM

Tips for Teens and their Caregivers in COVID19
https://www.youtube.com/watch?v=m2-081GXMPE

Never Apart in the Heart- Loving at a Distance in Quarantine
https://www.youtube.com/watch?v=WiokQHNCLmM

Adding Heart to Grief and Loss During COVID19
https://www.youtube.com/watch?v=lLUbr0pIzR4

Listening to Your Heart: Quieting Quarantine Noise in COVID19
https://www.youtube.com/watch?v=1ZGOMGNhdWY

--------About Featured Guests---------
Robert Browning, Ph.D. (h.c.),
Co-Director HeartMath Healthcare
Robert Browning, PhD (h.c.) is Director of Health Partnerships for HeartMath and Senior Master Trainer. For over 24 years with HeartMath, he’s trained more than 19,000 individuals in heart-based living and leads programs at: Kaiser Permanente, Stanford, Brigham & Women’s and the Atlanta VA. He oversees HeartMath’s strategic healthcare alliances focused on self-care, human caring and wholeness healing. Robert received an Honorary Doctorate in Human Caring and Caring Science from Dr. Jean Watson, Founder and Director, Watson Caring Science Institute and Dean Emerita-University of Colorado, Denver, College of Nursing. He serves as Co-Vice President of Pathways to Peace, a non-profit serving as official Peace Messenger to the United Nations with Consultative Status to the United Nations Economic and Social Council. In this role he co-presented HeartMath at the High Level Political Forum as a peace-building initiative, and co-curating the series "You Are the UN" accessible to UN Staff, hosted by the General Secretary of FICSA. He holds faculty positions with the Esalen Institute and Watson Caring Science Institute and adjunct faculty with the University of Colorado-Anschutz Medical Campus, College of Nursing. Robert graduated from U.C.L.A., Magna Cum Laude, Phi Beta Kappa, and is an Eagle Scout. His passion and 20+ year focused inquiry on the power of the heart, care and healing has informed the depth of his work, practice and message. Robert lives with his wife and strategic partner, Sheva Carr, and orange tabby, Gingee, in the Boulder Creek, CA Redwood Mountains.
Robert Browning [email protected]

Sheva Carr, L.Ac., C.P.E., M.A.,
CO-Director HeartMath Healthcare & CEO Heart Ambassadors
In addition to being a Director of HeartMath Healthcare, Sheva Carr is the founding CEO of HeartAmbassadors, The Fyera Foundation, and Co-Vice President of United Nations Peace Messenger Organization Pathways To Peace. As an author, speaker, doctor of Oriental Medicine and expert HeartMath trainer and coach, she co-authored HeartMath's Stopping Emotional Eating Program and oversaw the related study. She has trained and mentored medical staff from C-level executives to bedside nurses at distinguished medical centers across the US, including Mayo Clinic, Harvard, Stanford, Dartmouth, Cedars Sinai, Kaiser Permanente, and more. She also founded the first HeartMath hospital patient education program with Cleveland Clinic's Heart-Brain Institute at North Hawaii Community Hospital. She has worked as a coach and consultant to the World Health Organization, members of the US Military and Homeland Security, the United Nations, leading cardiologists, heart-brain researchers, and physicists, and has been published in such prestigious journals as Perspectives in Biology and Medicine and The UN Special. She is the architect and director of HeartMath’s HeartMastery Program, and a collaborator on the HeartMath Institute's Health Care and other initiatives. In that capacity she speaks to people all over the world on how to access heart intelligence and peace of mind, in order to receive the benefits of the heart’s impact on their relationships, health, performance, creativity, contribution, legacy, social change, and the building of a global culture of peace.
Sheva Carr: [email protected]

Sherie Ambrose, RN, FACHE, MBA
V.P., Chief Nurse Executive / Chief Operating Officer
Dignity Health – St. Mary’s Medical Center
Sherie Ambrose, RN, BSN, MBA joined Dignity Health in November 2013 as Vice President for Patient Care Services and Chief Nurse Executive at Mercy Medical Center Mt. Shasta. Her work at MMCMS included oversight for acute care operations at their Critical Access hospital and
Rural Health Clinics. She then transferred to Sequoia Hospital in Redwood City, CA in November of 2015. She currently serves in the role as CNE/COO for St. Mary’s Hospital in San Francisco, Ca.
Ms. Ambrose has been working in the Health Care Industry for over 40 years. She began her career in Nursing in 1980 at the VA and then at San Francisco General Hospital working in the Trauma ICU. Prior to joining Dignity Health Ms. Ambrose worked for Kaiser Permanente in Northern California and Portland Oregon where she had the privilege of assisting with the opening of 3 Kaiser Acute Care Facilities while in the role of Administrative and Nursing Operations Director. She has also served as a Director of Nursing for Presbyterian Homes and Services in a Life Care community in Marin County and worked in various nursing management roles for Sutter Health.
Ms. Ambrose received her BSN from the University of San Francisco and her M.B.A. from Golden Gate University. She currently is a DNP candidate with the University of St. Augustine. She is ANCC Board Certified as a Nurse Executive and is a Fellow with the American College of Health Care Executives. She has been a certified HeartMath instructor since May of 2011. She has brought many of the HeartMath programs to her colleagues and teams. She remains committed to helping leaders and healthcare providers learn about Resiliency and Self-Care.
Ambrose, Sherie - SMMC-SF
[email protected]

Sandra Solano, MD, MS
Executive Director, Integro, LLC
Former Bureau Chief of Research and State Registrar, Ohio Department of Health
Dr. Sandra Solano was born in Bogota, Colombia, where she became a physician. Dissatisfied with the ‘sick’ model of conventional Western medicine, Sandra came to Ohio to pursue post-graduate studies in Preventive Medicine and Public Health. She began her work at The Ohio State University Hospitals as a researcher and then as Director of Clinical Quality at Ohio State University Medical Center. Sandra then worked with the Ohio Department of Health as the Director of Health Statistics, State Registrar, and with the Ohio Department of Job and Human Services as Director of Research, Assistant Director of Medicaid, and Health Policy Advisor. Finally, she served as Principal for McGuire & Associates providing, project technical assistance and evaluation services for preventive programs.
While she enjoyed a successful and fulfilling career in public health, she continued studying alternative health modalities and how they could improve wellness. Despite her professional success, she felt disconnected and unfulfilled. After extensive research, Sandra chose several tools to study and practice. One of the most potent tools Sandra experienced was the HeartMath’s Resilience Advantage™ program. Because of her transformation with HeartMath’s techniques, Sandra became a certified trainer for the program and founded Integro.
After personally experiencing and practicing these tools, Sandra feels connected with her authentic self, feeling a sense of hope and peace that she wants to share with others. Learning about and experiencing these techniques brought her a new understanding of wellness as a state of balance and wholeness. Sandra’s passion is to help others to find that connection, authenticity, peace, and hope that she is now able to experience.

Gayle Novack, BSN, MA, RN, HNB-BC
Chief Nursing Officer (or CNO) and Incident Commander for Emergency Services Management
Ascension – St. John Hospital
Gayle Novack has been a registered nurse for 49 years, having always worked in acute care hospitals in a variety of roles. Much of her service has been in clinical leadership. In addition to being a board-certified holistic nurse, she holds a masters degree in organizational leadership as she is as passionate about leadership and organizational culture as she is about nursing. Gayle has been with Ascension St. John Hospital in Detroit, Michigan for 39 years. She is presently the Chief Nursing Officer there. An additional temporary “title” due to the massive outbreak of COVID 19 cases in Michigan, particularly in the metropolitan Detroit area is that of Incident Commander for Emergency Services Management at the 690-bed hospital. Gayle’s history of study and application of holistic nursing practice, Jean Watson’s Theory of Human Caring Science® and the practice of HeartMath’s Resilience Advantage™ tools as well as personal spiritual practices have been powerful tools in facilitating a grounded culture in the presence of devastating communicable dis-ease.

Nancy Cassisa, BSN, RN, HNB-BC, CHMT, Caritas Coach®
Clinical Nurse Manager, Trauma & Med/Surg
Ascension – St. John Hospital
Nancy is a joy-filled and passionate leader of two dynamic nursing teams at Ascension St. John Hospital. Nancy began working in Ascension in 2010, on one of the same nursing units she continues to lead today. Nancy earned her ADN from Macomb Community College, BSN from Chamberlain University, and is currently pursuing her MSN degree through Walden University. Nancy is a graduate of the Integrated Healing Arts Academy and completed the Caritas Coach Education Program with the Watson Caring Science Institute. She is board certified in Holistic Nursing and a HeartMath® Certified Trainer.
Nancy’s journey into holistic nursing through Caring Science has inspired great passion and enthusiasm in her nursing practice and leadership. She began the “Take 5” initiative to promote nursing and physician communication; encouraging all members of the healthcare team to take five minutes to sit down with their clients, face to face and heart to heart; discovering five things about their clients, unrelated to their hospitalization. This offered a wonderful opportunity for personal connection for both the client and the caregiver.
Nancy is passionate about sharing stories of her own experiences in nursing and those of the frontline staff. At the Annual Ascension St. John Holistic Nursing Conference 2019, Nancy shared her own inspirational journey into nursing along with a myriad of humbling and inspirational narratives, reminding us all of the great joys of nursing.
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About This Series:
This series, Navigating with the Heart: Conversations for These Trying Times, offers new perspectives for the very real situations people are facing in these unprecedented times. From children to the elderly, and everyone in between, nearly everyone’s lives have been affected and turned upside down. Conversations give voice to these challenges, while also uncovering and exploring perspectives that can help us create balance in the midst of uncertainty. Conversations also offer effective practices and techniques that have helped many people through difficult times.

Go to www.HeartMath.org to learn more about the HearthMath Institute, techniques, products and training opportunities.